Director of Strategic Operations

In her role as Director of Strategic Operations, Joy supports Shields’ New England operations by developing, diligencing and executing growth strategies for the region and supporting day-to-day operations. In her previous role at Shields, Joy focused on strategic initiatives across Shields business units alongside our executive team, including payor contracting, trade relationships and new ancillary business opportunities.

Prior to working with Shields, Joy worked in the Hedge Fund Group at Goldman Sachs where she worked on co-investment and thematic investment opportunities across multiple public equity funds. Joy also has previous experience in the food industry (Home Chef, acquired by Kroger) and fashion industry (Ford Models).

She earned a Bachelor’s Degree in Economics from Northwestern University, where she created one social platform application and led two profitable student-run organizations, NU Tutors and Northwestern Student Holdings.