Julie Napolitano

Director of Patient and Provider Satisfaction

As Director of Patient and Provider Satisfaction for Shields, Julie oversees patient programs at all Shields partner hospitals and health systems, ensuring patient access to the full range of care services associated with a hospital-based and hospital-owned specialty pharmacy – patient liaisons, financial aid, prescription authorizations, insurance payments, home visits, patient training and more. Prior to her role at Shields Health Solutions, Julie was engaged as a Clinical Specialist for Genentech, where she provided clinical information, managed care support, and patient education to physicians, PAs, NPs, nurses, and pharmacists in academic centers, community hospitals, and independent practices. Julie has also held roles in training, sales management and marketing with AstraZeneca and Johnson & Johnson.