CARE CORNER BLOG

At Shields, we believe every patient deserves special treatment. To us, providing special treatment means providing patients with better outcomes. Here we share the stories, insights and inspiration that motivate us to focus on what matters most, making patients feel special.

CARE CORNER BLOG

At Shields, we believe every patient deserves special treatment. To us, providing special treatment means providing patients with better outcomes. Here we share the stories, insights and inspiration that motivate us to focus on what matters most, making patients feel special.

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Drug Theft Solved by Pharmacy Team

Drug Theft Solved by Pharmacy Team 1024 576 Shields Health Solutions

From a Specialty Pharmacy Liaison – A patient called me Wednesday morning in a panic. He hadn’t received his shipment of Hepatitis C medication and he was going run out in just two days. A two- or three-day lapse would…

side view of man smiling during sun set

A Guiding Light, After Our Diagnosis

A Guiding Light, After Our Diagnosis 1024 576 Shields Health Solutions

From a Hospital Specialty Pharmacy Patient – Today, I’d like to share my experience as a parent whose child is a patient of your specialty liaison, Jonathan. After sharing my 15-year-old son’s healthcare story at a support group meeting one…

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A Frantic Call, A Patient Saved

A Frantic Call, A Patient Saved 1024 576 Shields Health Solutions

From a Pharmacy Liaison – Last Friday evening I received an urgent call at 4:45 pm from a patient who was not eligible to fill her prescription at our hospital pharmacy. Her insurance required her to fill her prescription at…

senior woman embracing at park

I’ll Never Take No for an Answer

I’ll Never Take No for an Answer 1024 576 Shields Health Solutions

From a Hospital Specialty Pharmacy Patient Advocate – One of my patients called at 9:41 am on a Friday regarding her Tecfidera® prescription. She told me she was completely out of her medication and was urgently trying to fill the…

woman smiling and looking away during sunset

A Life Saved by Keen Eyes

A Life Saved by Keen Eyes 1024 576 Shields Health Solutions

From a Shields Clinical Pharmacist – Before calling patients, we spend a good amount of time reviewing their charts, labs and medications to ensure we have a good understanding of past medical history. Recently I was reviewing the health history…