Specialty Pharmacy Patient Care Model
Patients are Always at the Center of Our Integrated Care Model
Elevating specialty pharmacy is about eliminating disruptions that derail or fragment patient care. Our pharmacy integration model opens access to over 90 percent of specialty medications to 3x more patients while reducing their average out-of-pocket expenses.
Specialty Pharmacy Patient Care Model
Patients are Always at the Center of Our Integrated Care Model
Elevating specialty pharmacy is about eliminating disruptions that derail or fragment patient care. Our pharmacy integration model opens access to over 90 percent of specialty medications to 3x more patients while reducing their average out-of-pocket expenses.
THE SHIELDS CARE CONTINUUM
Breaking Down Barriers, All Around
Our Care Continuum is the heart of the Shields model. Explore how our dedicated clinical team of pharmacists, liaisons, and patient support advocates work to increase access to medications and improve time to therapy and adherence.
Click each section in the model to see our impact at every stage of medication therapy.
THE SHIELDS CARE CONTINUUM
Breaking Down Barriers, All Around
Our Care Continuum is the heart of the Shields model. Explore how our dedicated clinical team of pharmacists, liaisons, and patient support advocates work to increase access to medications and improve time to therapy and adherence.
Click each section in the model to see our impact at every stage of medication therapy.
COORDINATE
Our team investigates patient insurance benefits, completes prior authorizations, and identifies financial assistance opportunities so patients and providers can focus on their health, not paperwork.
Financial Assistance
Secured in 2020
ENGAGE
Our team engages with patients at the clinic and through telehealth appointments to educate them on the importance of therapy adherence and completing routine lab work.
Average
Patient Copay
ENHANCE
Through pharmacist, liaison and other interventions, our team can enhance patient care, provide emotional support, and help educate and coordinate care.
Average
Medication Adherence
INTERVENE
Clinical pharmacists provide side effect mitigation tactics, monitor for drug interactions, and analyze lab results to optimize medication therapy.
Average Time to Therapy.
Patients start medication on time
RENEW
Ongoing interactions beyond refills; our experts provide ongoing education, proactively identify opportunities to monitor and improve patient care and outcomes at each touchpoint.
Patient Net
Promoter Score
MAKE CARE MORE ACCESSIBLE AND AFFORDABLE
SHIELDS TELEMETRYRX® PURPOSE-BUILT PLATFORM
Proven to increase patient retention by 40–60 percent, TelemetryRx® is integral to our care model. The platform harnesses the power of data analytics to reach the highest-risk patients who would benefit from enhanced clinical management. By following the patient throughout therapy and, connecting them with pharmacists, providing care and financial support, they can achieve the best possible outcome.
HIGHLY SPECIALIZED CARE TEAMS
THE RESULTS OF OUR MODEL
Our team, paired with our data and proven clinical model, elevates what specialty pharmacy can do for health systems. From payer access to medication adherence, our outcomes define the industry standard.
COLLABORATE WITH US
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