CHIEF QUALITY ASSURANCE OFFICER
As Chief Quality Assurance Officer, Bill works with all of Shields’ partner health systems to support their specialty pharmacies. To do so, Bill created the “Legendary Care” program at Shields, bringing best practices to the clinics, physicians and patients while working closely with administration on the value proposition encompassing cost, quality and outcomes.
The Legendary Care Program is supported by a Quality Assurance Team led by Bill which provides educational forums that optimize patient care and experience. Bill brings 39 years of healthcare experience, having most recently served as Chief Operating Officer of Shields Health Care Group, a regional provider of MRI, PET/CT and Radiation Oncology services. In that role, he was responsible for establishing numerous joint ventures in all facets of Shields Health Care Group’s divisions, starting new service lines and ensuring the highest quality for standards, effective resource alignment, measurement, and accountability.
Bill joined Shields Health Care Group in 1992, hired to lead the Marketing and Quality Assurance division. Prior to that, Bill worked at E.I. Du Pont de Nemours for 12 years holding positions in global product management, marketing and sales. Bill graduated from the University of Maine in Orono with a bachelor of science degree. He was also captain of the Black Bears hockey team his junior and senior years.