Robert Raffalo

Regional Vice President of Operations

As Regional Vice President of Operations in the Midwest, Robert oversees all specialty pharmacies at partner hospitals to ensure they are operating at optimal efficiency while delivering the best clinic-pharmacy integrated care for patients. Robert has held senior executive positions and leadership roles in healthcare supply and pharmacy organizations for the past twenty years. In addition, he was selected four times to serve on the Board of Examiners for the Malcolm Baldrige National Quality Award. Robert was Vice President of Caremark Specialty Pharmacy, leading key aspects of the integration with CVS from 2007-2010. He also led the migration of 12 million lives from Medco Health Solutions to OptumRx in 2013, as the General Manager of UnitedHealth Group’s pharmacies in Overland Park, KS and Sugar Land, TX. Prior to joining Shields Health Solutions, Robert was the Chief Operating Officer of the specialty pharmacies owned by hospital GPO, Premier Inc., where he led all business operations, including key M&A work streams. Robert earned his MBA from the University of Chicago, as well as a B.S. in Information Technology from the University of Connecticut’s School of Business Administration.